Our Philosophy

Northside Collision Reviews

logoThroughout Northside Collision’s 35 years of high quality repair work, the company has become a leading automotive service within the Syracuse NY area. Its repair center network is now spread across a range of convenient locations, including Cicero, Liverpool, and Dewitt, to reach more customer than ever before. Here are just a few things our team here at Northside believe strongly in:

Complete Customer Care
Anyone who has ever been in a collision will know just how stressful the experience can be, but fortunately, Northside Collision are always on hand to help out. Just one call to them, and their friendly staff will be able to guide you through the entire process, from getting your vehicle towed and contacting your insurance company, to arranging all the necessary repair work and organizing a hire car. With such a comprehensive collision service, motorists know they are in safe hands, and reviews of the company often compliment the caring office staff and overall positive experience after a road accident.

An Extensive Range of Services
The company offer all the collision work and towing services you would expect from a top quality auto body repair shop, and they also cover a wide range of regular maintenance jobs, including wheel alignment, oil changes, and exhaust work at a very affordable price. Their versatile team can carry out a variety of special services as well, such as camper van, truck, fleet, and even boat repair. The company’s facilities and equipment are AAA approved, so you can have peace of mind that your vehicle repair work is being carried out with expert care and attention.

Experienced, Highly Qualified Staff
As well as years of experience, the company’s repair technicians and appraisers have relevant certification from leading nationally recognized auto authorities including I-CAR and ASE. Their staff are also provided with regular opportunities to develop, up date, and expand their skills through training in areas like frame repair and refinishing. With such a long established company, it is not surprising that so many people praise the high level of workmanship and timely repairs we provide.

Friendly Customer Service
As soon as a customer enters the Northside office, our staff take them through the entire process from start to finish with no pressure to splash out on additional services. There are plenty of added features that the company provide for free, such as loaner vehicles and a complimentary life time warranty, making the company both a friendly and reliable option.

Each review speaks for itself. In fact, 85% of their customers are previous clients and those referred by word of mouth. With so many satisfied customers, it is easy to how Northside Collision have become the largest auto body repair service in Syracuse.